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Ironically I've had good luck with Valve. Hence, I won't be buying anything from them. They make wonderful products, but horrid customer care. They sent me an email after the bank did their business, I suspect it said they were freezing my account because of all this biz, but at this point I didn't care, and still don't (and probably won't unless they directly apologize, but that's unlikely to happen).īlizzard could do no wrong with me, and now they can't really do right. Prior to this experience, I was a solid Blizzard fan. I called the bank and had them issue charge backs. Couldn't get past the snaky rep who basically said they won't talk to you. I called Blizzard as well and asked to speak to someone in account security. They responded with the typical "maybe someone charged your card.a family member" email they usually send. I tried to resolve this with Blizzard as at the time I'd had an account, and my son as well (no CC attached, using Game time cards only and none of these purchases were to my legit accounts). All of the purchases were in to European arms of Blizzard. I suffered a bout of ID fraud in which there were several online purchases of The Burning Crusade on a card of mine. Don't get me wrong, I'm not trying to be moral here - after all, I am stealing my entertainment - but the actions of the game companies have turned a paying customer into a pirate. So now I'm a pirate, due to the pain that game companies have caused me.
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Game companies on the other hand treated me like a pirate for having such software installed. Other operating systems have native support for this function because it's so damn useful. So, while my hourly rate isn't much, for both Bioshock and Portal I spent more hours than my equivalent wage would cost to buy the game, in Portal's case that's after tax :)įunny thing is that despite both games having convoluted and misdirecting self-help support sources, the problem in both cases was that I had software installed that can mount. I don't think I've downloaded a single big-name game title that didn't work first go.
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Pirating the game instead of purchasing it means that once I have it, I install and play it, instead of 'fight the DRM'. However the DRM in Bioshock and Portal (more time playing the DRM than playing Portal.) amongst others have seriously affected me. I'm a single childless guy on an average wage and therefore have some spare money about.
So, is it time to create a whitelist for game publishers and developers? According to Forbes, a P2P research firm found that illegal copies of Spore had been downloaded over 170,000 times already. Meanwhile, their efforts to find a "balance" between preventing piracy and not hampering legal users may not have been as successful as they hoped. EA's response to the outcry was to say that only one percent of accounts tried to activate the game more than three times, which is the limit without help from their customer service. We discussed the public outcry from Amazon's reviews (which were subsequently taken down and then re-posted). The ongoing DRM controversy was stirred by the recent launch of Spore.
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Once burned, twice shy! The EA announcement that upcoming releases will include SecuROM, along with verification requirements and major restrictions on installations left me wondering which recently released or upcoming games (particularly major titles) are being released without DRM? Are there any? How has DRM affected your game purchasing? Will EA be negatively affected by their DRM decision?"
However, I have only bought 1 game in the last 18 months because I am sick and tired of the problems caused by the various intrusive, and sometimes damaging DRM schemes game publishers insist on forcing upon their customers.
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IceDiver writes "I used to be an avid PC gamer.
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